German Project Manager - Professional Services

Germany, Spain, Sweden, Netherlands, UK, Italy Full-time Allows remote

Artificial Solutions® is the leading specialist in Natural Language Interaction (NLI), a form of Artificial Intelligence that allows people to converse with applications and electronic devices in free-format, natural language, using speech, text, touch or gesture. Delivered through Teneo® – an ultra-rapid NLI development and analytics platform – we deploy sophisticated, humanlike natural language applications for use on Mobile, Web and Computing.

In order to enforce our Professional Services Department, we are now looking for a Client-facing Project Manager with hands-on attitude, start-up mentality and a proven track record of managing, leading and implementing multiple client facing projects within a technology environment.

You possess first class client facing project management expertise and you are able to manage and keep day-to-day control on Artificial Solutions’ medium-small projects for our enterprise customers from initiation through delivery.  

 As Client-facing Project Manager, you will manage day-to-day client interaction and expectations for medium-small customers' projects, taking full responsibility on the projects to deliver by. This means pro-active anticipation on issues and management of any changes in requirement and/or scope. You will prepare a plan and pre-requisites to deliver projects on time, within budget, while meeting profitability targets and achieving high level of customer satisfaction.

Please note that the Project Manager can be located in one of our European offices.

The position will focus on:

  • Manages virtual team of 1-10 people (average 4-5) and works on about 3-5 projects concurrently,
  • Manages the day-to-day operational and tactical aspects of 3 to 6 months international projects for enterprise clients from initiation through delivery,
  • Maintain regular and effective communication with the customers and team and ensure prompt and effective resolution of scope, relationship or project issues,
  • Ensuring that projects are delivered according to the contractual scope, on time, within budget and with quality while adhering to corporate processes and guidelines,
  • Ensuring projects profitability, quality of deliverables and client satisfaction,
  • Planning and documenting the various phases, activities and tasks for project control and reporting all project costs and activities,
  • Actively participating in pre-sales and leading preparation of proposal (SOW), project scoping & estimation, proposal creation and contract preparations.

 Experience:

  • Proven experience in managing medium-small Software Solutions implementations projects for external clients in the last 4 years is a MUST have,
  • Managing projects in a technology environment and a very good technology understanding is a MUST have,
  • Proven experience to run small pilot and proof of concepts and develop them in final project,
  • Able to understand customer’s requirements, overcome objections, solving clients’/ projects issues, ensuring customer satisfaction,
  • Previous management experience and proven knowledge of project management disciplines,
  • Prior experience with Project management methodologies (Agile is preferred); certification by Industry Institute will be a plus.

 Personal Skills and Competencies:

  • Highly customer focused and client facing with a solution oriented mindset, capable of leading projects and pushing them forward inside and outside the organization,
  • Very good presentation and communication skills,
  • Adaptable, able to keep cool in fast-pace and dynamic environment,
  • Meticulous, structured and feel at home in a continuously changing working environment,
  • Commercially aware and politically astute,
  • Autonomous and proactive with strong leadership skills,
  • Intercultural sensitive and capable to work with international teams,
  • Flexibility to welcome short international business travels.

 Languages:

  • English AND German fluency, both written and spoken,is mandatory,
  • High command of one or more other European languages is a PLUS.

 What we Offer:

  • Outgoing, flexible and international work environment,
  • Healthy work-life balance,
  • Excellent career opportunities in a dynamic, agile growing company leader in the red- hot sector of Artificial Intelligence and NLP.

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