Sales Engineer (Chicago)

Chicago, Illinois, United States Full-time

Artificial Solutions is the leading specialist in Natural Language Interaction (NLI), a form of Artificial Intelligence that enables people to converse with applications and services running on computers, mobiles, wearables and other electronic devices in a humanlike, intelligent manner.

The company’s patented technology, Teneo, is an ultra-rapid NLI development and analytics platform that allows business users and developers to collaborate on creating sophisticated natural language applications in record time without the need for specialist linguistic skills.Teneo is already proven across millions of natural language conversations annually in deployments in 26 countries, supporting 35 different languages for clients including Vodafone, Shell, DHL, Shiseido, Telenor and DHL

We are currently looking for a Sales Engineer who will be responsible for all technical aspects of the Sales cycle, providing essential technical expertise to help the Sales teams win business from new and existing customers.

The Sales Engineer is responsible for bringing Natural Language Processing and AI to life for prospective and existing customers. This is a creative role, where standard ‘artefact’ demonstrations need to be presented in a way relevant to the business opportunity. The core platform needs to be presented and explained to a variety of levels, emphasising uniqueness and differentiation.

During the Sales Cycle it is also required that the Sales Engineer, in conjunction with other members of the team, build bespoke demonstration solutions, specifically relevant to the prospect. Sales Engineers typically take a lead role in running workshops with prospects around our technology.

All of the above require significant ‘face to face’ exposure and technical interaction with clients.  Professionalism, flexibility, product and domain expertise, and the ability to communicate that expertise to a wide variety of audiences are key attributes for this role.

You will be focusing on:

  • Conducting or participating with the sales team in client workshops, trials, evaluations, proof of concepts and any other technical aspect of the Pre-sales process
  • Identifying technical customer requirements and translating them into efficient solutions architecture
  • Delivering technical presentations and demonstrations of Artificial Solutions product range to a wide spectrum of audience
  • Providing technical responses to RFI/RFP/tender completion and submission
  • Liaising with Professional Services and other departments as a part of the Pre-Sales and Post Sales activities


Your experience should include:

  • Minimum 3 years’ Software Pre-Sales or Consultancy / Implementation experience in web based solutions
  • Strong presentation skills to articulate features, functions and benefits of Natural Language solutions
  • Previous client facing experience
  • Expertise in natural language processing / dialog systems would be a plus


Technical Skills:

  • Deep knowledge of web based development and design as well as object oriented programming languages (particularly Java) and a broad and detailed understanding of technology
  • You should have good skills within most of the below areas/ technologies/ methodologies:
  1. JavaScript, Perl, PHP, Groovy
  2. HTML, XHTML, CSS, XML, Ajax
  3. JUnit, integration testing
  4. ASR / TTS
  5. ASP, JSP
  6. Apache Tomcat
  7. Microsoft SQL, PostgreSQL, MySQL
  8. NetBeans
  9. Agile development is nice to have



  •  Native command of English - both verbally and written is a must
  • Any other languages will be a plus


 Other Skills:

 Ability to communicate technical subject matter to non-technical people

  • Ability to quickly grasp, understand and learn new technical skills and programs
  • Friendly, customer facing oriented with excellent interpersonal skills


What we Offer:

  • Young, outgoing, flexible and international work environment
  • Excellent career opportunities in a dynamic international company
  • Competitive base salary plus interesting package